Turkish Airlines Special Assistance | Disability & Medical Support

Turkish Airlines is no secret in being good to their customers and having fair rules for traveling. The airline provides special assistance to those in need of greater assistance. This encompasses pregnant women, the elderly, the disabled, children, infants, and non-ambulatory adults.

Turkish Airlines is aware that travelers are unique. The airline aims to provide safe, comfortable, and respectful flying to all.

If you have any problems on the trip, you will have to inform Turkish Airlines at the time of booking of the trip or before taking off. A heads-up is a good thing to do to help things run smoothly and not cause issues towards the end. Here you will find everything you need to know about Turkish Airlines’ assistance to people. Here you can find out about wheelchairs, childcare, older people and medical assistance.

Turkish Airlines Assistance Rules

Turkish Airlines has laid out some easy-to-follow and helpful rules for those in need of assistance while traveling by air. The airline offers these services for those who have health problems, have a hard time moving, or have disabilities. These services are also available for pregnant females and children who travel alone.

When traveling, passengers should inform the airline if they have special needs when they book their ticket. These can also be done 1 or 2 days prior to their flying. When asking for help, they may need to bring medical papers or have someone with them. Early notice will allow the airline to be prepared with airport resources, in-cabin resources, and personnel for the flight.

Pregnancy Guidelines and Travel Regulations

Turkish Airlines provides pregnant mothers free flights with a clear health regulation. To help to keep the mother and her baby safe and comfortable. These guidelines should be read by travelers and they should be ready for travel according to these guidelines.

Gestation Milestones and Documentation Rules

• Up to 27 weeks’ gestation: For pregnant women, there is no need to provide a medical certificate for flying. If the pregnancy is progressing normally, and the passenger is in a healthy enough condition to travel, it’s okay.
• Between 28 and 35 weeks of pregnancy: Doctor’s certificate of fitness to fly is required. The certificate should indicate that the passenger is in good health, and that there are no concerns associated with pregnancy in the flight.
• By the end of more than 35 weeks of pregnancy: Passengers more than 35 weeks pregnant are not accepted by Turkish Airlines. This is due to safety and rules for flying.

Multiple Pregnancy or Medical Complications

There are a few additional things you will need to do if you are carrying more than one baby or are experiencing any health issues due to having a baby. If you are 28-31 weeks pregnant, you will need to bring a medical note.

The medical certificate must:

• Be provided in both English and Turkish.
• Be approved and signed up to 7 (7) days in advance of the flight.
• State that the passenger is able to travel by aircraft.
• Give details of the pregnancy, estimated due date, and say there are no problems expected during the flight

If you don’t have the necessary medical documents at check-in, Turkish Airlines might refuse you entry to the plane. So, it is a good idea for pregnant mothers to let the airline know before the trip and bring all the needed documents. This makes travelling easier and helps you to stay relaxed.

Support Services for Hearing and Visually Impaired Passengers

Turkish Airlines makes every effort to ensure that everyone is at ease. The people at Turkish Airlines help passengers who have hearing or sight problems. Special support provided for each part of the trip.

• Persons with hearing and sight loss will need to travel with a person who can assist them while on the flight and in case of an emergency.
• Those who experience a single loss (hearing or sight) are able to travel alone, not accompanied by someone else. However, if they wish to receive good support at the airport and on board an aircraft, they should request it beforehand.
• Service dogs are permitted in the aircraft cabin for free provided they are well behaved, well trained and clearly identifiable as a service dog at all times during the flight. All required paperwork must be presented prior to the flight in accordance with Turkish Airlines’ requirements for service animals.

All Turkish Airlines employees and cabin crew assist passengers with various requirements to board the aircraft, to locate their assigned seat and to ensure they are aware of safety procedures. They also assist in the flight. The team will make sure that all passengers are safe and respected when travelling.

Assistance for Passengers with Locomotor Disabilities

Many services can be used by passengers who have difficulties in moving or have lesser mobility in Turkish Airlines. These services are provided to help them have a comfortable and safe experience.

• Passengers who can not move on their own, get to a seat, or go to the lavatory by themselves need to fly with an adult helper. This person should be able to care for them on the journey.
• In the event a passenger requires a stretcher or additional medical assistance, he or she must request it at least 24 hours in advance of the flight. This will allow the airline time to prepare the equipment and arrange for the plane to be ready.
• Turkish Airlines provides some medical equipment to be used on board. This will depend on the model of aircraft and availability. If you follow the safe practices outlined by the airline, you may be able to bring your own approved medical devices, such as a portable oxygen machine.
• Mobility aids and approved medical devices are permitted during the flight only; not for takeoff or landing. They will be put away safely at those times, and the crew will instruct you on how.

When booking a ticket with Turkish Airlines or prior to a trip, you should inform them of your needs in order to avoid any issue. This will enable them to have the right resources in place at that time.

Does Turkish Airlines Offer Wheelchair Assistance?

Yes, Turkish Airlines provides excellent wheelchair assistance for those who are unable to move about. Staff ensures that all are able to travel safely, feel respected and comfortable on the journey. The airline abides by regulations from countries throughout the world for the handicapped. They assist you right from your check-in to the end, at what is now your destination. For people who are unable to walk long distances, climb stairs or move independently within the airport.

The passengers are expected to request for wheelchairs upon booking the flight or 48 hours before departure. It aids in making things easier for the staff and makes them more prepared.

The use of wheelchairs is permitted on buses as long as there are rules and guidelines in place for wheelchair passengers.

Turkish Airlines has taken some easy steps for those who require a wheelchair.

Key Wheelchair Policies and Features

• Wheelchairs are permitted to be transported for free: Manual and battery-operated wheelchairs are provided in the aircraft hold (free of charge). This is in accordance with the rules of safety and size.
• Onboard aisle wheelchair: There is a narrow chair for the aisle there on the plane. Can assist when required to get from the seat to the bathroom.
• Transfer assistance requirements: People who cannot get from a wheelchair to their seat by themselves have to travel with an adult who can give help. The crew on the aircraft is not able to lift or carry passengers.
• Personal wheelchair check-in: Personal wheelchairs are allowed to come in at the airport counter or at the gate for free. The staff on the ground will try to give the wheelchair back at the end of the flight.

Requests for a wheelchair to be used on a passenger’s own should be made before the flight. They should inform Turkish Airlines about special assistance that they will require for the movement. This can help to prevent delays or issues during the trip.

Strategic Travel Planning for Wheelchair Users

When traveling by plane with a wheelchair, it is important to plan the trip in advance. This will make your travel pleasant and easy. Turkish Airlines encourages the people who have difficulty in moving to let them know about their difficulty in advance. This will ensure that the airline is ready for you at the airport and on the plane.

To avoid any delays or difficulties, you should do these before leaving:

• Communicate with Turkish Airlines in advance with official booking services or the support team for individuals that require assistance. Do this as much as 48 hours prior to your flight.
• Let a staff member at the airline know what type of wheelchair you have (manually operated or electric). Give information about the mass and length. If your chair uses a power source, let them know about that, too.
• When checking in, passing through security, boarding the flight, moving around in the aircraft, etc., state what type of assistance you require, such as assistance when boarding an aircraft, moving within the aircraft, etc.
• Always check plans before traveling – especially if you have more than one flight or fly through large international airports.

Wheelchairs can be requested and assistance provided with mobility for passengers. This can be achieved by contacting Turkish Airlines special assistance line, through the official website of Turkish Airlines or by booking the places that are permitted. They will be there to assist you and the staff that knows how to assist you will be there if you inform the airline in advance.

Airport and Check-in Assistance for Wheelchair Users

Turkish Airlines collaborates with the airport staff to support the wheelchair users. They do this to make sure that passengers can have a hassle-free check-in process and passage when they board their aircraft. When passengers book their flight, they should inform the airline of their needs. This enables the staff to make appropriate plans to support them.

Here are some basic rules for wheelchair users:

• Tell them when you need assistance with getting around when booking, particularly if you have challenges walking long distances, climbing stairs or boarding and disembarking aircraft.
• Arrive at the airport at least two (2) hours before you are scheduled to depart to allow time to check-in, pass through security, and arrange additional assistance. If you are traveling abroad, arrive early for your flight.
• Inform the airline prior to your flight that you will be using your own wheelchair to the gate. Airport personnel will retrieve the wheelchair and place it in the plane and return it to you at the end of your trip whenever possible.
• Take off and carry wheelchair parts that come off such as cushions, footrests, or controllers, in your carry-on bag. This reduces the risk of damage to your wheelchair when in people’s hands.
• Turkish Airlines and airport staff make an effort to ensure the safety of the wheelchairs so that movement devices are safely handled, stored, and moved during your journey.
• You can use a loaned wheelchair in the terminal to move around with greater ease and have one available when you request it at most airports.

Passengers are advised to double-check the wheelchair assistance before traveling to ensure a hassle-free trip. They can accomplish this with the official channels of Turkish Airlines.

Read Also: – Avianca Wheelchair Assistance

Transporting Electric Wheelchairs on Turkish Airlines

Turkish Airlines allows passengers in need of using electric or battery-powered wheelchairs to bring their mobility devices on flight. There are some size and safety considerations for this. These measures are designed to facilitate the safe handling, loading, and transportation of electric wheelchairs in the plane’s storage area.

Some important considerations for operating electric wheelchairs are:

• Electric wheelchairs are picked up at check-in. The device will be examined by airline personnel. They will provide you with instructions for handling it safely before loading it.
• The maximum height and length of the wheelchair depend on the flight, up to 86 cm for flights within Europe. For intercontinental flights up to 119cm
• All passengers should obey the rules for batteries. You have to provide complete battery specifications (type, watt-hour, no. of batteries); remove, cover or disconnect the battery when instructed to do so by the Turkish Airlines staff; Ensure batteries are safe and out of the way of potential short circuit conditions
• Lithium-ion and non-spillable batteries must comply with the international aviation safety regulations, and advance notification must be given to the airline for approval prior to travel.

Air passengers are required to inform the Turkish Airlines staff about their electric wheelchair as early as possible. Air passengers should notify the Turkish Airlines staff about their electric wheelchair as early as possible. This is best done at the time of booking a flight. This way you won’t have to worry about delays or issues when you arrive at the airport.

How to Add Wheelchair Assistance in Turkish Airlines

Turkish Airlines helps people who need a wheelchair when they fly. There are several ways to request assistance. Please make your request no later than 48 hours prior to your flight. This will help the airport and onboard staff with what they have to arrange for you.

Wheelchair services are available if passengers request them by doing the following:

• During online booking: When you book your flight in the Turkish Airlines website you can select the option “Special Assistance” and choose wheelchair help. Inform them of any assistance required to cover long distances, navigate stairs or transfer from the wheelchair to the seat.
• By the call centre: Turkish Airlines’ special help center/customer support can help you with wheelchairs; you can reach them after booking. If your travel plans change, and you need more support, this is a good way.
• Through ticket offices/travel agents: Those who purchase their ticket from a Turkish Airlines office or one of their travel agents can request wheelchair assistance at the time of ticket purchase or even after ticket purchase.

Turkish Airlines, once your request is taken, will assist you at every stage with airport teams. This includes assistance at the airport, on the flight and between flights if necessary. They also assist you when you make your landing. The earlier you make your request, the more likely you are to get the resources and personnel prepared. In this way, you have a smooth and easy trip and so do others.

Flight Boarding Restrictions

Turkish Airlines follows international air travel health and safety rules when it lets passengers with medical conditions fly.

• Passengers with medical conditions that are not able to spread may get on a flight after they give a medical certificate. This certificate should be prepared within 10 days prior to the scheduled flight.
• Passenger must have a paper from the doctor stating that they are able to fly.
• There are certain medical issues that can prevent an individual from boarding an airplane. This is because there may be safety concerns to that person or persons on the flight. The airline may refuse to board because of the rules in place in the world at that time.

Traveling with a Companion

There may be people who require a wheelchair or special assistance who need to be accompanied by an adult. To ensure they remain in a safe place!

• Passengers unable to care for themselves, including taking care of their needs to eat, use medicines, or go to the bathroom, should travel with someone else.
• Those who don’t see well or have difficulty understanding things also need someone with them when they travel.
• If a passenger is hard of hearing, they should bring documentation from a doctor or office stating the issue. They can go on their own if they have these.

Medical Equipment and Oxygen Policy

Turkish Airlines provides some medical assistance on their planes, and there are very strict rules in place for safety.

• On Turkish Airlines flights, the airline gives out essential medical equipment and basic medications.
• Personal oxygen tanks are not allowed to be carried on the aircraft due to flight safety regulations.
• The airline is able to provide oxygen, but the passenger needs to provide a medical certificate at least 24 hours prior to the flight. On this certificate it must state the amount of oxygen required and the duration of the required oxygen.
• For passengers using personal breathing devices (e.g. portable oxygen concentrators), they should ensure that the device is FAA-approved and complies with Turkish Airlines’ regulations for using the device on board the aircraft.

With the rules of booking the wheelchair and medical care, people can have a smooth and an easy journey with Turkish Airlines. To get further assistance or have something clarified, you can contact the Turkish Airlines special help services prior to your trip.

How to Book Wheelchair or Special Assistance with Turkish Airlines

The airline would like to ensure that people will receive the assistance they require during the flight. The process of booking is as follows:

1. Visit the official Turkish Airlines website. Open your browser. Go to the official Turkish Airlines website to start your booking.
2. Fill in the travel information. Type in your departure and destination cities. Enter the dates of your trip and number of travelers.
3. Select your desired flight. Check out the flights that appear. Choose the one that suits you and your schedule.
4. Add special assistance services. Move to the “Special Assistance” or “Additional Services” and get the wheelchair option. 
5. Fill passenger/medical data. Fill in the passengers’ information. Provide medical details or display paperwork—particularly if requesting information on a stretcher or additional medical assistance.
6. Complete payment. Use one of the payment options listed on the website to pay for your booking. There are options for online and offline.
7. Receive booking confirmation. Once booked it will be sent to you in an e-mail to your address of registration. This will include information about your flight and any aid provided.

Important Note: If you require additional space to be placed in a wheelchair or stretcher, inform the airline 48 hours prior to your flight. Turkish Airlines provides priority assistance at check-in, boarding, passport and when boarding the plane. This is being done to ensure that everyone has a pleasant and hassle-free travel experience.

Turkish Airlines Child Assistance

Traveling with Infants and Children

Turkish Airlines is concerned with young travellers. It strives to ensure their safety and comfort, and provides assistance specifically for children and babies:

• Baby Food: Fruit and vegetable jars are available to buy for babies, but only on request prior to the flight.
• Carry On Baby Food: Parents are welcome to bring baby food in containers that are no larger than 100 ml.
• Baby seats available: There are baby seats that can be used for babies up to 11kg.
• Adult Supervision: Children ages 2-12 must be accompanied by an adult when flying.
• Baggage Allowance: Baggage allowance is the same for children as for adults.
• Special Meals: Request a special meal at least 24 hours prior to international travel.

Unaccompanied Minor Service Rules

Turkish Airlines provides assistance to children travelling on their own. This is to make sure that they be safe and feel at ease.

• Age: Children between the ages of 5 and 12 are allowed to travel alone with unaccompanied minor service added to the booking. 
• Cabin Crew Oversight: Unaccompanied minors get help from the cabin crew while on the flight.
• Companion Help: If parents/guardians are not able to accompany your child on the flight, Turkish Airlines provides a paid person to accompany your child.
• Early Request: This help should be requested at least 48 hours prior to the take-off of the plane.
• Hand-Over: Parents or legal guardian must hand over the child to the airline at the airport. A signed paper from a notary is needed for this.

Turkish Airlines’ child assistance program ensures a safe flight for children and their parents. At every step there is comfort for them. These services also help a child to feel calm and relaxed, whether the child is flying alone or with someone.

Senior Citizen Travel Benefits and Savings

Turkish Airlines hopes to make all older passengers safe and happy while travelling. The airline does not give normal senior discounts. Students get most of the lower prices. On some trips there may be some small offers or extra help for seniors.

Opportunities for Seniors to Save on Airfare

Turkish Airlines offers a few options to those who consider saving money purchasing flights when they are senior citizens:

• Special Promo Codes: Special promo codes may be available to avail discounts of 30-50% on flight tickets.
• Timely Payment Discounts: Discount for seniors on timely payments of their bookings.
• Reward Points: Miles & Smiles points can be gained for frequent fliers. These can help them obtain free or discounted tickets.

How to Get Senior Citizen Discounts

To get senior citizen discount, you should make sure you do the following: 

• Check the Official Website: Log on to Turkish Airlines official website and head to the booking page.
• Fill in the Travel Details: Enter where you are going and return to, when you’re traveling and how many people are traveling with you.
• Passenger Information: Give your full name, phone number or e-mail, and any other information you may need.
• Discounts: Enter in promos, use rewards, apply payment time discounts if applicable at the time of purchase.
• Confirm their booking: You will receive a confirmation in your e-mail after booking.

Additional Support Channels for Seniors

For any assistance required in booking an air ticket, special needs or for more information about the discounts available, contact Turkish Airlines.

• Phone Support
• Live Chat
• Social Media Platforms like Facebook, Twitter, Instagram

Turkish Airlines ensures that elderly people can travel with ease through these measures. The airline helps seniors get special services. Often, too, seniors can find discounts offered from time to time.

Multi-Channel Customer Support and Contact Options

If you require special assistance, Turkish Airlines provides various options to help:

• Reservation center
• Customer help phone numbers
• Online chat support
• Social media platforms

There are travel experts here to help people with bookings. They also provide assistance for people with wheelchairs, medical requirements and other special assistance that the passenger may require.

Read Also: – Condor Airlines Special Assistance

Conclusion

Turkish Airlines is on a mission to make every passenger feel safe and comfortable in their travels. The airline services the needs of people of all ages and health. This refers to expectant mothers, passengers who are handicapped, children, older people and those who require special assistance. Turkish Airlines has numerous services so every traveler can find the assistance he or she is demanding.

Talking to Turkish Airlines in advance and communicating with them in a clear manner makes traveling a smooth process. The airline should be informed of any special needs by the traveler when booking the flight or at least one or two days before departure. This enables Turkish Airlines to establish the required assistance on the airport, arrange the proper equipment aboard the plane, train staff and prepare the necessary medical documents. With this, travel can be easy and feel right for all.

Turkish Airlines provides assistance for wheelchair users, children, medical and senior citizens. It also has special methods by which customers can receive assistance. Turkish Airlines would like to ensure that every individual is made to feel welcome and comfortable when traveling on Turkish Airlines.

If you know and do what the airline requires you to do, your flight will go smoothly. You can feel sure your needs will be met from the time you get there til you land.

Fly with peace of mind because Turkish Airlines never forgets your safety, comfort, and ease.

FAQs – Turkish Airlines Wheelchair Assistance

Read More –

• Spirit Airlines Wheelchair Assistance
• Finnair Special Assistance
• Aer Lingus Wheelchair Assistance Services
• Air India Wheelchair Assistance