Turkish Airlines Special Assistance | Wheelchair & Child Support

Turkish Airlines is well known for being good to customers and having travel rules that are fair for everyone. The airline has special help for people who need more support. This includes pregnant women, old people, people with disabilities, kids, babies, and those who can’t move easily. Turkish Airlines knows that each traveler is different. The airline wants to give all people a flying trip that is safe, comfortable, and treats them with respect.

If you need help during your trip, you should let Turkish Airlines know when you book your ticket or some time before you fly. Letting them know early helps make things go smoothly and keeps you from having problems at the end. This guide gives you all you need to know about how Turkish Airlines helps people. You can read here about help for wheelchairs, help for children, help for older people, and rules for medical needs.

Turkish Airlines Assistance Rules

Turkish Airlines has made some easy-to-follow and helpful rules for people who need help when they fly. The airline offers these services for those who have health problems, have a hard time moving, or have disabilities. These services are also there for women who are pregnant and for kids who travel alone.

Passengers need to let the airline know if they have any special needs when they book their ticket. They can also do this at least one or two days before they fly. If they ask for help, they might need to show medical papers or bring someone with them. Giving notice early helps the airline get airport help, onboard items, and trained workers ready for them.

Special Assistance for Expectant Mothers

Flying During Pregnancy with Turkish Airlines

Turkish Airlines lets pregnant mothers fly under clear health rules. This is to help keep the mother and her baby safe and comfortable. Travelers should read these guidelines and get ready for their trip based on them.

• Up to 27 weeks of pregnancy:
  Pregnant women can fly without showing any medical certificate. This is okay if the pregnancy is going well and the passenger feels good enough to travel.
• Between 28 and 35 weeks of pregnancy:
  A Fit to Fly medical certificate from a qualified doctor is needed. The certificate should show that the passenger is healthy enough to fly and faces no risks that are linked with pregnancy on the trip.
• Over 35 weeks of pregnancy:
  Turkish Airlines does not allow air travel for people who are more than 35 weeks pregnant. This is because of safety and rules for flying.

Multiple Pregnancy or Medical Complications

If you have more than one baby with you or if you have health problems because of pregnancy, there are some extra things you must do. You have to show a medical note if you are between 28 and 31 weeks pregnant.

The medical certificate must:

• Be issued in English or Turkish
• Be approved and dated up to seven (7) days before the flight
• Clearly say that the passenger is fit to travel by air
• Give details of the pregnancy, estimated due date, and say there are no problems expected during the flight

Turkish Airlines may not let you get on the plane if you do not bring the right medical papers when you check in. So, it is a good idea for pregnant mothers to let the airline know before the trip and bring all the needed documents. This helps make the travel easy and helps you feel calm.

Assistance for Hearing or Visually Impaired Passengers

Turkish Airlines works hard to make sure all passengers feel comfortable. The people at Turkish Airlines help passengers who have hearing or sight problems. They have special support to help every part of the trip.

• Passengers who have both hearing and sight loss must travel with someone who can help them during the flight and if there is an emergency.
• Passengers who have a single loss—hearing or sight—can travel by themselves without another person with them. But they should ask for help in advance if they want good support at the airport and on the plane.
• Service dogs may travel in the aircraft cabin free of charge, as long as they are trained well, easy to see as service dogs, and stay on a leash or in control at all times during the flight. You must give all the needed papers before the flight, following Turkish Airlines rules for service animals.

Turkish Airlines staff and cabin crew help passengers with different needs get on the plane, find their seat, and understand safety rules. They also help during the flight. The team wants every passenger to feel safe and respected while traveling.

Assistance for Passengers with Locomotor Disabilities

Passengers who have trouble moving or have less mobility can use many help services from Turkish Airlines. These services are there to support their comfort and safety.

• Passengers who can not move on their own, get to a seat, or go to the lavatory by themselves need to fly with an adult helper. This person must be able to give care for them during the trip.
• If a passenger needs a stretcher or wants extra medical help, they must ask for it at least 24 hours before the flight. This gives the airline time to get the equipment and set things up on the plane.
• Turkish Airlines lets people use some medical equipment on the plane. This depends on the type of aircraft and what is available. You can also bring your own approved medical devices, like portable oxygen machines, if you follow airline safety rules.
• You can use mobility aids and approved medical devices during the flight, but not for takeoff or landing. The crew will tell you how to put them away safely at those times.

To avoid any trouble, you should let Turkish Airlines know if you need help when you book your ticket or before you fly. This will help them get the right help ready for you at that time.

Turkish Airlines Wheelchair Assistance

Does Turkish Airlines Offer Wheelchair Assistance?

Yes, Turkish Airlines gives strong wheelchair help to people who have trouble moving around. The staff makes sure everyone can travel safe, feel respected, and be comfortable on the trip. The airline follows rules from around the world for people who need more access. They help from the start at check-in to the end, when you get to where you are going. This is for anyone who cannot walk far, climb stairs, or move alone in the airport.

It is good for passengers to ask for wheelchair help when they book the flight or at least 48 hours before they leave. This helps the staff to be ready and make things go well for you.

Rules and Guidelines for Wheelchair Passengers

Turkish Airlines has made simple steps to help people who need a wheelchair.

• Free transportation of wheelchairs:
  Manual and battery-powered wheelchairs are carried for free in the aircraft hold. This follows safety rules and size limits.
• Onboard aisle wheelchair:
  A narrow chair for the aisle is there on the plane. It helps people move between their seat and the bathroom if they need to.
• Transfer assistance requirements:
  People who cannot get from a wheelchair to their seat by themselves have to travel with an adult who can give help. The crew on the plane cannot lift or carry people.
• Personal wheelchair check-in:
  Personal wheelchairs can go in at the airport counter or at the gate with no extra cost. The staff on the ground will try to give the wheelchair back at the end of the flight.

Passengers should say if they are traveling with their own wheelchair before their flight. They should let Turkish Airlines know about any special help they will need with moving around. This can help avoid delays or problems on the day of travel.

Pre-Planning Travel with a Wheelchair

Traveling by plane with a wheelchair needs good planning before the trip. This helps to make your journey smooth and easy. Turkish Airlines asks people who have trouble moving to let them know what they need early. This way, the airline can get things ready for you at the airport and on the plane.

To help you avoid any delays or problems, you should do these things before you go:

• Contact Turkish Airlines ahead of time using the official booking services or the help team for people who need support. Try to do this at least 48 hours before your flight.
• Tell the airline which kind of wheelchair you have, say if it is manual or electric. Share details about the size and weight. If your chair uses a power source, let them know about that, too.
• Say what kind of help you need, like help when you check in, move through security, get on the plane, need help moving in your seat, or get off the plane at your stop.
• Check your plans before your trip, mainly if you have more than one flight or you fly through big international airports.

Passengers can ask for a wheelchair and help with moving around. You can do this by calling the Turkish Airlines special assistance contact number, using the airline’s official website, or through booking places that are allowed. If you tell the airline early, staff that know how to help and the right equipment will be there during your trip.

Airport and Check-in Assistance for Wheelchair Users

Turkish Airlines works with the airport team to help people who use wheelchairs. They do this so travelers can have a smooth and easy time when they check in and get on the plane. Passengers should tell the airline about their needs when they book their flight. This helps the staff make the right plans to support them.

Key guidelines for wheelchair users include:

• Say if you need help moving around during booking, especially if you have trouble walking far, going up stairs, or getting on the plane.
• Get to the airport at least two (2) hours before leaving so you have enough time for check-in, going through security, and arranging for extra help. If you have an international flight, get there earlier.
• Tell the airline before you fly if you want to use your own wheelchair up to the gate. Airport staff will take the wheelchair and put it on the plane, then give it back to you at the end of your flight whenever they can.
• Take off and carry wheelchair parts that come off such as cushions, footrests, or controllers in your carry-on bag. This lowers the chance that your wheelchair will be damaged while people handle it.
• Turkish Airlines and airport staff take steps to keep wheelchairs safe so movement devices are handled, stored, and moved safely during your trip.
• Loaner wheelchairs are ready at most airports when you ask and you can use them in the terminal to help you get around easier.

To make sure everything goes smooth, passengers should check again about their wheelchair help before they travel. They can do this by using Turkish Airlines’ official contact channels.

Transporting Electric Wheelchairs on Turkish Airlines

Passengers who need to use electric or battery-powered wheelchairs can bring their mobility devices on Turkish Airlines flights. There are certain size and safety rules for this. These steps help with the safe handling, loading, and moving of electric wheelchairs in the plane’s storage area.

Key rules you need to know for moving electric wheelchairs are:

• Electric wheelchairs are collected at check-in. Airline staff will look at the device. They will give you steps for safe handling before loading it.
• Maximum permitted wheelchair height depends on the flight:
  • Up to 86 cm for flights inside Europe
  • Up to 119 cm for intercontinental flights
• Battery safety rules must be followed by all passengers. You have to:
  • Give the full battery details (type, watt-hour rating, and number of batteries)
  • Take out, cover, or remove the battery as Turkish Airlines staff tell you to
  • Make sure the batteries are safe and away from things that can cause a short circuit
• Lithium-ion and non-spillable batteries must meet international aviation safety rules, and you must tell the airline ahead of time to get approval before you travel.

Passengers should let Turkish Airlines know about their electric wheelchair as soon as they can. It is best to do this when you book your flight. This helps stop any hold-ups or problems when you get to the airport.

How to Add Wheelchair Assistance in Turkish Airlines

Turkish Airlines helps people who need a wheelchair when they fly. You can ask for help in a few ways. You should send your request at least 48 hours before your flight. This will make it easy for the staff at the airport and on the plane to set things up for you.

Passengers can ask for wheelchair help in the following ways:

• During online booking:
  On the Turkish Airlines website, you can choose wheelchair help in the “Special Assistance” section while booking your flight. Let them know if you need help to walk far, go up stairs, or move from the wheelchair to your seat.
• Through the call center:
  You can call Turkish Airlines’ customer support or special help center to ask for wheelchair help after you already booked your ticket. This is a good way if your travel plans change and you need more support.
• Via ticket offices or travel agents:
  If you buy your ticket from a Turkish Airlines office or one of their travel agents, you can ask for wheelchair help right away or even later after you book.

After your request is set, Turkish Airlines works with airport teams to help you at every step. This means help is given when you get to the airport, get on the plane, and while you move between flights if needed. They also help you when you land. Sending your request early makes it easier for the airline to get the right tools and people ready. This way, you and other people can have a smooth and easy trip.

Turkish Airlines Wheelchair Reservation Guidelines

Turkish Airlines has rules that are in line with global safety and medical standards. The aim is to give comfort and keep people safe, especially those who need a wheelchair or special help. Here are some important things you need to know before you ask for a wheelchair service.

Flight Boarding Restrictions

Turkish Airlines follows international air travel health and safety rules when it lets passengers with medical conditions fly.

• Passengers with medical conditions that are not able to spread, may get on a flight after they give a medical certificate. This certificate should be made within 10 days before the planned flight.
• The paper from the doctor must show that the passenger can fly.
• Some medical problems may stop someone from getting on a plane. This is because there can be safety issues for that person or people on the flight. In those times, the airline may not let you board because of world travel rules.

Traveling with a Companion

Some people who need a wheelchair or special help must travel with another adult. This is to make sure they stay safe.

• Passengers who cannot take care of their own needs, like eating, taking medicine, or using the bathroom, must travel with someone.
• Travelers who cannot see well or have trouble understanding things also need someone with them when they go.
• Passengers who cannot hear should bring papers from a doctor or office that show their problem. If they have these, they can go alone.

Medical Equipment and Oxygen Policy

Turkish Airlines gives some medical help on their flights, but the rules for safety are very strict.

• On Turkish Airlines flights, the airline gives out essential medical equipment and basic medications.
• Personal oxygen tanks can’t be taken on the plane because of flight safety rules.
• The airline can give oxygen, but the passenger has to send a medical certificate at least 48 hours before flying. This certificate should say how much oxygen is needed and for how long it is needed.
• Passengers who use personal breathing devices (like portable oxygen concentrators) must check that the device is FAA-approved and follows Turkish Airlines’ rules for use in the plane.

By following the wheelchair booking and medical help rules, people can have a smooth and easy trip with Turkish Airlines. If you want more help or need something cleared up, you can reach out to Turkish Airlines special help services before your flight.

How to Book Wheelchair or Special Assistance with Turkish Airlines

Booking a wheelchair or asking for special help with Turkish Airlines is easy. The airline wants to make sure people get the help they need during the trip. Here are the steps for booking:

1. Visit the official Turkish Airlines website
   Open your browser. Go to the official Turkish Airlines website to start your booking.
2. Enter your travel details
   Type in your departure and destination cities. Add your travel dates and the number of people going.
3. Choose your preferred flight
   Look at the flights that show up. Pick the one that fits your needs and your schedule.
4. Add special assistance services
   While booking, go to the “Special Assistance” or “Additional Services” part. Here, you can ask for wheelchair help or any other support you need.
5. Enter passenger and medical information
   Write in passenger details. If needed, give medical info or show documents, especially if you ask for a stretcher or extra medical help.
6. Complete payment
   Pay for your booking using one of the ways shown on the site. You can choose online or offline options.
7. Receive booking confirmation
   After booking is done, you will get an email on your registered address. This will have your flight and any assistance details.

Important Note:
Passengers who need a wheelchair or stretcher should ask for this service at least 48 hours before their flight. Turkish Airlines gives priority help at check-in, boarding, passport, and when leaving the plane. This is to make sure all people have a comfortable and smooth trip.

Turkish Airlines Child Assistance

Traveling with Infants and Children

Turkish Airlines cares about young travelers. The company works to keep them safe and comfortable, and it offers special help for infants and kids:

• Baby Food: You can get fruit and vegetable jars for babies, but you need to ask before the flight.
• Carry-On Baby Food: Parents can bring baby food in containers no bigger than 100 ml.
• Baby Seats: There are seats for babies that weigh up to 11 kg.
• Adult Supervision: Kids between 2 and 12 years old must fly with an adult.
• Baggage Allowance: Children have the same baggage allowance as adults.
• Special Meals: If you need a special meal, ask at least 24 hours before flying on international trips.

Turkish Airlines Unaccompanied Minor Service

Turkish Airlines gives special help to kids who travel alone. This is to make sure that they be safe and feel at ease.

• Age: Kids from 2 to 12 can travel on their own. They do not need an adult with them.
• Cabin Crew Oversight: Kids from 2 to 6 get help from the cabin crew while on the flight.
• Companion Help: If parents or guardians cannot fly with the kid, Turkish Airlines can offer a paid person to go with your child.
• Early Request: You must ask for this help at least 48 hours before the plane leaves.
• Hand-Over: Only parents or legal guardians can give the child to the airline at the airport. A signed paper from a notary is needed for this.

Turkish Airlines’ child assistance services make sure that both children and parents have a safe trip. There is comfort for them at every step. These services also help kids feel calm and relaxed, even if the child is flying alone or with someone.

Turkish Airlines Senior Citizen Assistance

Does Turkish Airlines Offer Senior Discounts?

Turkish Airlines wants all older people to feel safe and feel good when they travel. The the airline does not give normal senior discounts. Most lower prices are for students. There may be some small offers or extra help on some trips for seniors.

Ways Senior Citizens Can Save on Turkish Airlines Flights

Turkish Airlines has some choices for seniors who want to save money when booking flights:

• Promo Codes: There are special promo codes that may give 30–50% off on flight tickets.
• Payment Time Discounts: Seniors can get discounts when they pay for their bookings on time.
• Reward Points: People who fly often can earn Miles & Smiles points. They can use these points to get tickets for less or even free.

How to Get Senior Citizen Discounts

Booking a flight with senior discounts is easy.

1. Visit the Official Website: Go to the Turkish Airlines website and go to the booking page.
2. Enter Travel Details: Type in your starting and ending cities, when you want to go, and how many people will join you.
3. Provide Passenger Information: Give your full name, phone or email, and any other things they need.
4. Apply Discounts: At payment, put in promo codes, use reward points, or apply payment time discounts if they fit for you.
5. Receive Confirmation: After you book, you will get a confirmation in your email.

Additional Support for Seniors

If you need help with booking a flight, have special needs, or want to know more about the discounts available, you can reach out to Turkish Airlines.

• Phone Support
• Live Chat
• Social Media Platforms: Facebook, Twitter, Instagram

With these steps, Turkish Airlines makes sure that senior passengers can travel in comfort. The airline helps seniors get special services. Seniors can also enjoy discounts from time to time when they are offered.

Turkish Airlines Customer Support and Contact Information

Turkish Airlines gives many ways to help if you need special support:

• Reservation center
• Customer help phone numbers
• Online chat support
• Social media platforms

Travel experts are here to help people with bookings. They also give support with wheelchairs, medical needs, and any other special help a passenger may need.

Conclusion

Turkish Airlines wants every passenger to feel safe and comfortable when they travel. The airline helps people of all ages and health needs. This includes expectant mothers, passengers with disabilities, children, seniors, and anyone who needs special help. Turkish Airlines has many services so each traveler gets the support they need.

Advance planning and talking clearly with Turkish Airlines help make your trip smooth. It is good for travelers to let the airline know about any special needs when booking or at least one or two days before they go. This lets Turkish Airlines set up airport help, the right things on board, trained workers, and needed medical papers. With this, travel can be easy and feel right for all.

Turkish Airlines gives help to people with wheelchairs, kids, medical needs, and older adults. It also has special ways for customers to get help. Turkish Airlines wants to make sure that all people feel welcome and feel comfortable when they fly.

When you know and follow what the airline needs you to do, your trip can go smooth. You can feel sure your needs will be met from the time you get there til you land.

Fly with peace of mind, knowing that Turkish Airlines always makes sure your safety, comfort, and ease come first.

FAQs – Turkish Special Assistance 

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