SAS Unaccompanied Minor Policy | Age Rules & Service Guide

It can be daunting for a child to travel alone, but SAS’s unaccompanied minor service provides a safe, smooth, and reassuring journey. This service is available for children from 5 to 17 years of age to ensure that every child is well cared for from pick-up from the airport until safe delivery at the airport.

Scandinavian Airlines values the peace of mind that is important to parents. They have very friendly staff who will assist children in the check-in, security, and boarding process and ensure that they arrive safely at their destination. Your child is not traveling alone; there’s a team of caring people who are looking after them all the way and keeping them comfortable, safe, and confident during the ride.

Key Features of SAS Unaccompanied Minor Service

Spending some time alone can be an adventure for kids — and a stressful moment for parents. Scandinavian Airlines (SAS) takes great efforts to ensure that unaccompanied minors are safe, comfortable, and well cared for throughout their flight. Their care, guidance, and reassurance come to the fore throughout their service.

The SAS Unaccompanied Minor program is unique in several ways:

1. Friendly Guidance from Check-In to Boarding

SAS employees will be with your child from the airport through to the end of your trip.

• Staff escort children in the check-in, check their papers, and deal with their bags correctly.
• Staff ensure the child’s journey to the boarding gate and security is smooth and stress-free.
• Staff give individual care to children, promoting their confidence and helping to keep them relaxed in the crowded airport.

2. Dedicated Care Onboard the Aircraft

Your child is in safe hands once they are on board.

• Cabin crew constantly watch over the child and make frequent check-ins to ensure he is comfortable and happy.
• Staff help to feed, drink and provide entertainment for children so that they will know they are being cared for during the flight.
• Staff have training to deal with any special needs or requests including changes to seating or to calm a nervous child.

3. Support for Connecting Flights

If your child is traveling on a trip that includes a connection, SAS ensures he or she is never left unattended:

• Staff take children to connecting gates, make sure they are on the next flight safely and on time.
• Support is offered for travelling to and from the airport, and even when travelling to unfamiliar airports, young travellers can have a stress-free experience.

4. Personal Attention from the Crew

Your child is not only monitored; they are truly cared for, and they are given reassurance:

• Children are introduced to the cabin crew who have been trained to answer questions and comfort children.
• Staff are proactive in ensuring that the child feels secure, entertained, and valued.
• The flight is a good experience, and the reassurance and little gestures, like frequent checking in, giving directions, etc., make it that way.

5. Help Upon Arrival

SAS makes sure that every step is smooth from landing to handover:

• Staff help to pick up luggage and get through customs and passport control.
• Children are delivered to the appropriate adult who must present proper identification.
• Parents will be informed of any delay, changes and/or any important updates, keeping the families informed in real time.

6. Personalized Attention for the Whole Family

First and foremost the service will be aimed at building confidence in parents:

• Solo traveling isn’t a stressful experience when you know that you’ve trained professionals taking care of your child.
• From check-in to arrival, each process is carefully managed, and your child will feel safe, happy, and supported in all the processes.

Read Also: – Turkish Airlines Unaccompanied Minor Policy

Age Groups and Tailored Services

For children it’s a significant step to fly on their own and a time of worry for parents. Scandinavian Airlines (SAS) knows how to make traveling alone safe, simple, and comforting for children of any age with its Unaccompanied Minor program. They have clear policies outlining the support they can provide from the start of the journey, and parents and children are aware of what to expect.

SAS offers age-appropriate care; the child receives just the care they need based on their age:

1. Ages 5–11: Full Support for Young Travelers

• These types of children are supervised completely from start to end.
• They will be met by SAS staff at booking, security, and at the boarding gate.
• On the flight, cabin crew monitor meals, comfort and safety, and check in regularly to ensure that the child is feeling safe.
• The aim is to ensure that all journeys are stress-free, comfortable, and reassuring for young children traveling.

2. Ages 12-15: Optional Guidance for Pre-Teens

• If the children or their parents feel there is additional support needed, they may choose to join the unaccompanied minor service.
• Staff give advice and reassurance in particular on longer flights and more complex journeys.
• This is an optional service that will provide a sense of security to both kids and parents without restricting independence.

Ages 16–17: Assistance Upon Request

• Older teens are eligible to fly on their own, but if they require SAS can provide an additional support with their UNMR service. 
• Staff members are available to assist with check-in, boarding, and connecting flights and provide direction without being intrusive, thereby allowing teens to remain independent while feeling secure.

Travel Zones and Guardian Responsibilities

• The unaccompanied minor service is offered on flights within Europe and on most international routes.
• Full unaccompanied minor support is provided for children aged 5-15 years on these routes.
• If teens are interested in having additional guidance, they may ask for it on all flights operated by SAS.

Parent & Guardian Responsibilities

Parents or guardians are a key part in preparing for a successful transition BEFORE your child is handed off to SAS staff:

• Please take your child to the check-in desk to make sure everything for his/her trip is complete and that all travel forms are filled out properly.
• Some airports may require parents to remain at the gate until they’re taken on board.
• Upon arriving at the airport and after security screening, SAS personnel have full responsibility for the supervision of the child and accompany him or her to the plane and on the entire flight.
• Staff notify parents of any delays or changes and ensure that children are handed over to the named adult at their destination.

What Documents are Required for SAS Unaccompanied Minor Travel?

Taking care of your child traveling safely and comfortably with SAS begins before you even arrive at the airport. One of the most important steps of this is the completion of the SAS Unaccompanied Minor form. This information empowers SAS staff to deliver personal care, supervision, and peace in your child’s life.

What the Form Covers

1. Child’s Information

• Full name, date of birth, and other identifying information.
• Any special needs, medical needs, or allergies that the staff should be aware of.
• This will allow them to identify and service your child individually.

2. Trip Details

• Flight numbers, times of departure and arrival, and direct or connecting flights (if any).
• Special directions to the trip, such as support at layovers or if a parent/guardian will be on the plane to take the child to the gate.
• Ensures that SAS staff plan each movement of the child carefully and there are no surprises.

3. Caregiver Information

• Adult names, phone numbers and relation to child’s parents dropping off/picking up.
• The information is used by the staff at SAS to ensure that the child is handed over safely at each stage.
• Provides information about any backup adult contacts who have been authorized in case the first adult is not present.

Important Notes for Parents

1. The Form at Check-In: The unaccompanied minor form is to be completed and handed to SAS staff at the airport.
2. Plan Ahead for Special Travel Situations: If your child is traveling overnight, through other countries, or will be on connecting flights, include this information on the form.
3. Accuracy Matters: Fill out the form accurately and fully so that SAS staff can support your child fully and keep your child safe, and there will be no delays or confusion during the trip.
4. Peace of Mind: The form serves as a guide for SAS personnel, helping them to be proactive in meeting your child’s needs, to observe safety, and to keep your child feeling safe during the trip.

SAS Unaccompanied Minor Rules & Fare Policy – Complete Guide

For any child, it is an enormous step to fly on their own, and Scandinavian Airlines (SAS) has put in place a well-thought-out process to ensure young passengers feel safe, supported, and cared for from boarding to arrival. Knowing the rules will help parents feel at ease and less stressed and will help the child get adequate attention during the trip.

Who Can Use the Service

• The unaccompanied minor service is for children traveling on a standard ticket and is mainly used for this purpose.
• There are some discounted, promotional, or special fare tickets that may not offer full support, so please ensure you check your ticket before using it.

Age-Specific Requirements

Children aged 12–16:

• In some airports, the parent/guardian must sign a consent form for SAS.
• This will ensure that the staff have official permission to supervise the child whilst travelling.

Additional fees for:

• Flights outside Scandinavia
• Trips with partner airlines and/or code-shared trips

Usually, it is charged on a per one-way basis, so be mindful while making an international booking.

International Travel Support

• The SAS unaccompanied minor service isn’t restricted to flights to Europe.
• It is also applicable to long-haul international flights, such as from Asia to the United States.
• During these flights children are given complete support during connections, meal times, and in-flight care, making their flight safe and comfortable.

How Much is the SAS Unaccompanied Minor Fee

If your child travels alone with Scandinavian Airlines, there is an unaccompanied minor fee for each trip. The fee is per child, per one-way flight, and provides your child with complete supervision, guidance, and care during the trip.

This fee is paid early in booking to reserve your child’s place to ensure that SAS staff are prepared to look after your child and offer personal attention and assistance from departure to arrival.

The table shows a breakdown of fees by route:

Route	Fee per Child
Flights to and from Denmark and Sweden	350 DKK / 350 NOK / 350 SEK
Scandinavia → Europe	450 DKK / 450 NOK / 450 SEK
Africa, South America, Asia, Australia, Europe, Canada / US	50 EUR
Europe / Asia → Scandinavia	50 EUR
Germany / Europe → Canada / USA	50 EUR / 60 USD
Finland to Europe / Asia, Canada, US	50 EUR

Parents are reminded of the following:

• One way ticket is charged per trip, round trip is charged twice.
• Early payment guarantees your child’s travel arrangements and ensures that you are supported first by the SAS staff.
• The fee may differ slightly depending on the partner airlines or codeshare flights, always double check when booked.

Step-by-Step Care: From Departure to Landing

Boarding and In-Flight Care for SAS Unaccompanied Minors is a developing program.

Traveling alone is a large step for a child, but Scandinavian Airlines ensures that it is a safe, comfortable and stress-free experience. SAS offers special care to your child as soon as they reach the airport and they are handed over at airport destination.

At the Airport

• Arrive Early: Be sure to get there at least 2 hours prior to leaving. This ensures ample time for check-in, paperwork, and security checks without rushed moments.
• Submit Required Forms: Parents/guardians are required to submit all completed forms of the SAS unaccompanied minor. Staff use these forms to find out important facts about your child and who will be meeting your child at their destination.
• Check-In with a Guardian: parent/guardian checks in child’s bag and presents valid identification for verification.
• Guided to the Gate: the child is never left unattended by SAS staff while in the process of being escorted to the departure gate.

Onboard the Flight

• Warm Welcome: The cabin crew personally welcomes your child, providing reassurance and guidance throughout the flight.
• Food and Drinks: All meals, snacks and drinks used are provided as required by the child.
• Relaxation & Entertainment: Small activities and/or comfort items may be provided to help hold the child’s attention and help to keep him/her relaxed.
• Frequent check-ins: The child’s crew members monitor the child regularly, ensuring they feel safe, comfortable and supported on the journey.

At the Destination

• Meet and Greet: The SAS staff is located at the arrival gate to meet the child and take them through the customs and passport.
• Handover to Authorized Adult: Child is given to the adult specified on the UMA. Adults will need to present ID to collect children.
• Parent Updates: SAS informs parents/guardians of any delays, changes or special circumstances, providing parents with peace of mind during the journey.

Read Also: – Frontier Unaccompanied Minor Policy

How to Book SAS Unaccompanied Minor Flights

Booking a flight for a child travelling alone with Scandinavian Airlines (SAS) is easy and also helps parents and children feel confident and safe. Your child is cared for from check-in to arrival with the support of SAS.

1. Online Booking

When you book your child’s unaccompanied minor flight online, it’s fast and easy:

• Go to www.flysas.com.
• Pick up the cities you are traveling from and to and select the travel dates.
• Check the “Unaccompanied Minor” checkbox and add it as an add-on to your booking.
• Complete the boxes—this includes your child’s name and details about the trip.
• Fully book and pay for the room.

Tip: Online bookings are ideal for a straightforward, easy trip and an unaccompanied minor service booking is fast.

2. Phone Booking

Booking by phone can be comforting, in case your child’s travels are more complex (such as connecting flights, traveling internationally, etc.).

• Notify the SAS Customer Support at least one day in advance of your child’s departure.
• Include all details about your child – name, age, flight details, special requirements, etc.
• The representative will lead you through the unaccompanied minor service and verify arrangements.

Tip: If you need assistance or have questions on connecting flights or special assistance, or international flights, please call.

What SAS Unaccompanied Minor Booking Ensures

• Your child will be guided through the airport by SAS staff.
• They will be taken care of by the cabin crew during the flight who will provide them with food, comfort and answer any questions they may have.
• SAS will be responsible for the monitoring of connecting flights and provide your child with a safe transfer to their destination.
• For parents, they are informed of any delays, changes or special circumstances, and in this way, they are kept informed and at ease on the way.

Conclusion

A child’s first solo flight is a significant milestone, but with Scandinavian Airlines (SAS) Unaccompanied Minor service parents can rest assured that their child is in safe and caring hands. The entire journey from check-in to arrival is well managed by SAS staff, who pay careful attention to each stage of the journey and provide personalized supervision, guidance, and attention. Children of all ages are assured a safe and comfortable journey with their trained staff, who are able to provide children with reassurance and keep their parents informed, at all times.

From a short domestic trip to an international flight, the SAS unaccompanied minor program makes travelling with a child alone a positive, smooth and stress-free experience, instilling confidence in the child and peace of mind in the parent.

FAQs – SAS unaccompanied minor policy

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